If no issue found, it means the battery health is good, but maybe there are some applications, software, or system settings causing the increased battery consumption. Please contact ASUS Product Support to replace the battery. If any error occurs, it usually means your laptop’s battery may require action.Please plug in the AC adapter, then click ⑥.You can learn more about the Customer Support in the following article: Why can I only see the partial features in the MyASUS app. In such case, please ignore this step and proceed to the next one. Note: If you cannot see the System Diagnosis tab in MyASUS, your computer may not support this function. In ④, select item ⑤. You can learn more about this function in the following article: MyASUS System Diagnosis - Introduction.For instructions for installing MyASUS, please read the following article: How to install MyASUS. Note: If you don’t see any results on the search result list, you may need to install the missing application. Type and search in the Windows search bar ①, then click ②.Note: If the battery health is bad, we recommend contacting ASUS Product Support for a battery replacement, in order to fully restore the battery's performance and capacity. Follow the steps below to check your laptop’s battery health: You can check the battery health status via the battery diagnosis tool in MyASUS app. If the problem persists after updating BIOS/Windows packages/drivers to the latest versions, please continue to the next chapter for troubleshooting. How to update drivers via customer support in MyASUS To learn more about updating your computer’s system, visit the articles below: How to use EZ Flash to update the BIOS version How to update the BIOS version in Windows system You can learn more about updating the software in the articles below: Updating your computer’s software usually benefits the system stability and helps optimize it, so it is recommended to frequently check for software updates and install the latest version as soon as available. Update and confirm BIOS / Windows packages / drivers with the latest version on your laptop Check the battery discharge of applications.Optimize the setting for maximizing battery life.Update and confirm BIOS / Windows packages / drivers with the latest version on your laptop.Please click one of the links below according to the version of the Windows operating system your computer is running: To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about How to fix the short battery life problem: If you’re noticing your battery life deteriorating or not performing as expected, this article will provide useful advice on how to fix common battery life issues. For example, running computation-heavy programs, such as graphics software, gaming software, and video playing, it will speed up the battery consumption and even some applications may continue working in the background that may occupy the resource and battery life. Here you can learn more about ASUS Battery Information Center.Įxcept for the battery aging effect, the battery discharge rate will also depend on the laptop’s software operations or system power management settings. Therefore, you may experience that the battery life is not as expected, but that is a normal occurrence. Due to the chemical properties of Lithium ions, the battery capacity will decrease by use over time, the user’s environment, and behavior. Li-ion batteries used for laptops are consumable products. Troubleshooting - Short Battery Life (Rapid Battery Drain)
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